General FAQ
Artist FAQ
Merchant FAQ
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General FAQ
What is the purpose of AltArtLI.Com?
How do I post feedback for an artist?
How do I become a member?
How do I subscribe/unsubscribe to the newsletter?
How often does the newsletter come out, and is it archived online?
How can I post to the message boards?
How do I change my member portrait?
Why do I have problems viewing the site sometimes?
I have a suggestion/complaint/problem... who do I contact?
Is it true that Ted is really a truck driver from Jersey?
Artist FAQ
How can I get my work displayed on AltArtLI.Com?
How long will I be listed on the homepage?
How do I continue to be listed as a 'new' artist?
How do I get upcoming events included in the news section and newsletter?
How do feedback ratings work?
What URL should I use when directing people to my section on the site?
Merchant FAQ
How can I get a presence on AltArtLI.Com?
How long will I be listed on the homepage?
How do I continue to be listed as a 'new' merchant?
How do I get news included in the news section and newsletter?
How does the sidebar advertising work?
What is the purpose of AltArtLI.Com?
Alternative Arts of Long Island is committed to showing the world Long Island's real artistic community. You can read more about us here.
How do I post feedback for an artist?
When viewing the artist's page or gallery, you should see a Send Feedback link. Simply follow this link to submit your feedback (as an option, you can rate artists on a scale between 1 and 10 as well).
How do I become a member?
Becoming a member is free and requires no credit cards or cash. Simply sign up here.
How do I subscribe/unsubscribe to the newsletter?
To subscribe, just send an email to news@altartli.com with SUBSCRIBE as the subject line to sign up. You can also opt to subscribe when you join or through member preferences. To unsubscribe via email, specify UNSUBSCRIBE instead as the subject line.
How often does the newsletter come out, and is it archived online?
The newsletter is sent out every month. You can view previous newsletters here.
How can I post to the message boards?
You have to be a member to post to the message boards (if not already a member, you can join here), as well as logged in. Once logged in, while in a particular message board, click the New Thread link to start a new thread or Add Post/Reply links to reply to an already existing thread.
How do I change my member portrait?
You can change your portrait through member preferences. If you want a custom image, simply email a square image 50 pixels wide and 50 pixels high to users@altartli.com with PORTRAIT as the subject line (don't forget to include your username in the email). Once it's up on the site, you'll see it as an option instead of (Custom).
Why do I have problems viewing the site sometimes?
Due to the instability of some services offered by our web hosting company, certain services fail and have to restart—during this time, you may see what appears to be blank, white pages or pages full of gibberish (e.g., _%=%20aali.paths.getAnchorMapJsFile()%20%_ etc.). We're aware of the problem, and are currently attempting to resolve the issue.
I have a suggestion/complaint/problem... who do I contact?
All contact information can be found here. Questions should be emailed to info@altartli.com, suggestions to suggestions@altartli.com, and technical problems to tech@altartli.com.
Is it true that Ted is really a truck driver from Jersey?
Alternative Arts of Long Island can neither confirm nor deny such rumors.
How can I get my work displayed on AltArtLI.Com?
It's easy, and free! You can read more here. Please fill out the artist submission form (requires Adobe Reader 7.0). If accepted, your work can be submitted electronically by sending your work to artists@altartli.com, or by contacting us at (631) 428-7876.
How long will I be listed on the homepage?
The most recent five artists are listed on the homepage. After becoming a newly hosted artist, it depends on how soon new artists join after you until you're no longer listed on the homepage.
How do I continue to be listed as a 'new' artist?
Artists' content is considered new or newly updated if submitted within the last 90 days.
How do I get upcoming events included in the news section and newsletter?
Let us know about an upcoming event and we'll include it in What's New and our newsletter. Just send the information in an email to announce@altartli.com with your username as the subject line to let us know what's happening.
How do feedback ratings work?
When visitors to the site submit feedback ratings (a score between 1 and 10), it affects the artist's feedback rating, which is simply an average. Note that since ratings may be anonymous, there is no way to avoid multiple ratings from any single one person.
What URL should I use when directing people to my section on the site?
The correct URL should be of the form http://www.altartli.com/direct/username where username is your assigned username. This URL was emailed to you when you were first hosted with AltArtLI.Com. Still not sure? Just ask us at tech@altartli.com.
How can I get a presence on AltArtLI.Com?
It's easy! You can read more here. Please look at the merchant form (requires Adobe Reader 7.0). To meet with a living ad coordinator contact us via email at merchants@altartli.com or give us a call at (631) 428-7876. Ask about special incentives for businesses interested in cross promotion.
How long will I be listed on the homepage?
The most recent five merchants are listed on the homepage. After becoming a newly hosted merchant, it depends on how soon new merchants join after you until you're no longer listed on the homepage.
How do I continue to be listed as a 'new' merchant?
Merchants' content is considered new or newly updated if submitted within the last 180 days.
How do I get news included in the news section and newsletter?
Let us know about news items and we'll include them in What's New and our newsletter. Just send the information in an email to announce@altartli.com with your username as the subject line to let us know what's happening.
How does the sidebar advertising work?
The sidebar advertisements are randomly selected from all merchants, and 'rotate' every 7.5 seconds (e.g., if there are three slots and six merchants, your advertisement is guaranteed to display within less than half a minute).
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